Last Updated: March 12, 2026

We want you to be completely satisfied with your purchase. If there is an issue with your order, we will work with you to resolve it quickly.

Returns

Returns may be accepted under the following conditions:

Return request submitted within 30 days of delivery

• Product is unused and in original condition

• Product is returned in original packaging

Return shipping costs may apply unless the product is defective or incorrect.

Incorrect or Damaged Products

If your order arrives damaged or incorrect:

1. Contact us within 7 days of delivery

2. Provide photos of the issue.

3. Our team will arrange for a replacement or refund

We do not expect customers to use damaged products.

Custom or Special Order Filters

Custom or made-to-order filters may not be eligible for return unless defective or incorrectly manufactured.

Refunds

Once the returned item is received and inspected:

• Refunds will be issued to the original payment method

• Processing time may take 5–10 business days

Exchanges

If you ordered the wrong size filter, please contact our team. We will help determine the correct replacement option.